Job Summary
We are looking for a skilled assistant manager to oversee daily operations and personnel aiming for maximum productivity and cost-effectiveness. An outstanding assistant manager must be able to direct employees and ensure that work is being completed in a timely and effective manner. You will work with center managers and be involved in employee hiring, dismissal procedures, ensure that staff are well-organized and productive, and may perform disciplinary action when needed. The goal is to do everything possible to attain goals and achieve great results for your office.
Tasks:
- Leads, coaches & manages center’s Staff Therapist, SIC certified therapist, and Senior Therapists.
- Under the center manager’s direction supervises marketing, sales & service functions as well as the day-to-day operations.
- Attend weekly meetings with center manager and area managers
- Shares weekly/monthly rankings
Responsibilities:
- An Assistant Manager is responsible for supporting & assisting all operations of a SIC Center.
- Meet Customer Service Targets
- Meet traffic targets.
- Meet weekly office visits goal per therapists
- Identify evaluate & manage strategic risks & opportunities.
- Ensure compliance with company on policies & procedures.
- Assist with relevant employee training, budgeting, & capturing growth opportunities.
- Assist build local relationships.
- Develop & oversee service initiatives.
- Supervise daily operations & make improvements as needed.
- Build rapport with patients & the community.
- Staff training process
- Carrying out strategies to improve productivity and growth performance
- Clinical duties as a SLPA
Skills
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
- Social Perceptiveness
- Being aware of others’ reactions and understanding why they react as they do.
- Speaking
- Talking to others to convey information effectively.
- Service Orientation
- Actively looking for ways to help people.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Coordination
- Adjusting actions in relation to others’ actions.
- Instructing
- Teaching others how to do something.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Time Management
- Managing one’s own time and the time of others.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Abilities
- To be a leader
- Ability to work under pressure
- Attention to detail
- Dependable, Innovative, and Self-Driven
- Values leadership and teamwork
- Must be courageous and driven for results.
- Updating and Using Relevant Knowledge
- Keeping up-to-date technically and applying new knowledge to your job.
- Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Coaching and Developing Others
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Work Environment
- Attendance and Punctuality
- Follows all facility guidelines outlining standards of attendance and punctuality. Responsible for reporting to completing work at assigned times.
- Safe working environment
- Demonstrates an awareness of and adherence to safety and legal requirements established at the facility with an emphasis on maintaining a safe environment for all people working in the facility
Physical Requirements
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing throughout a work day/shift
- Ability to lift up to 25Ibs, safely from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10Ibs
- Visual activity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
- Physical requirements
- Standing/walking
- Sitting
- Twisting
- Lifting/carrying
- Pushing/pulling
- Bending/stooping
- Using arm muscles frequently or for extended periods.
- Using leg muscles frequently or for extended periods.
- Using back muscles frequently or for extended periods.
Education Credentials
- Must have completed QI
- Successfully interviewed
- Promotional qualifiers
- Certified-Pulmonary Resuscitation (CPR) certification.
- First aid certification (optional)
- Necessary licenses (Speech Therapy)
- Must be Full-time
- Personal Statement
Note: Please make sure to submit
1.personal statement
2. letter of recommendation from your manager
3. Updated Resume