Speech Improvement Center

Assistant Manager – Internal Position Only!

Date Posted: 5/27/2022
Employment Type: Full-time
Working Hours: 9AM-6PM

Job Summary 

We are looking for a skilled assistant manager to oversee daily operations and personnel aiming for maximum productivity and cost-effectiveness. An outstanding assistant manager must be able to direct employees and ensure that work is being completed in a timely and effective manner. You will work with center managers and be involved in employee hiring, dismissal procedures, ensure that staff are well-organized and productive, and may perform disciplinary action when needed. The goal is to do everything possible to attain goals and achieve great results for your office. 

 

Tasks: 

  • Leads, coaches & manages center’s Staff Therapist, SIC certified therapist, and Senior Therapists.  
  • Under the center manager’s direction supervises marketing, sales & service functions as well as the day-to-day operations. 
  • Attend weekly meetings with center manager and area managers  
  • Shares weekly/monthly rankings  

Responsibilities: 

  • An Assistant Manager is responsible for supporting & assisting all operations of a SIC Center. 
  •  Meet Customer Service Targets 
  • Meet traffic targets. 
  • Meet weekly office visits goal per therapists 
  • Identify evaluate & manage strategic risks & opportunities. 
  • Ensure compliance with company on policies & procedures. 
  • Assist with relevant employee training, budgeting, & capturing growth opportunities. 
  • Assist build local relationships. 
  • Develop & oversee service initiatives. 
  • Supervise daily operations & make improvements as needed. 
  • Build rapport with patients & the community. 
  • Staff training process 
  • Carrying out strategies to improve productivity and growth performance  
  • Clinical duties as a SLPA 

 

Skills 

  • Active Listening  
    • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times 
  • Reading Comprehension  
    • Understanding written sentences and paragraphs in work related documents. 
  • Social Perceptiveness  
    • Being aware of others’ reactions and understanding why they react as they do. 
  • Speaking  
    • Talking to others to convey information effectively. 
  • Service Orientation  
    • Actively looking for ways to help people. 
  • Monitoring  
    • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. 
  • Critical Thinking  
    • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
  • Clerical  
    • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Coordination 
    • Adjusting actions in relation to others’ actions. 
  • Instructing  
    • Teaching others how to do something. 
  • Complex Problem Solving  
    • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 
  • Time Management  
    • Managing one’s own time and the time of others. 
  • Learning Strategies 
    • Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. 
  • Writing 
    • Communicating effectively in writing as appropriate for the needs of the audience. 

Abilities 

  • To be a leader 
  • Ability to work under pressure 
  • Attention to detail 
  • Dependable, Innovative, and Self-Driven 
  • Values leadership and teamwork 
  • Must be courageous and driven for results. 
  • Updating and Using Relevant Knowledge 
  •  Keeping up-to-date technically and applying new knowledge to your job. 
  • Making Decisions and Solving Problems 
  • Analyzing information and evaluating results to choose the best solution and solve problems. 
  • Coaching and Developing Others 
  • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. 

Work Environment 

  • Attendance and Punctuality  
    • Follows all facility guidelines outlining standards of attendance and punctuality. Responsible for reporting to completing work at assigned times.  
  • Safe working environment  
    • Demonstrates an awareness of and adherence to safety and legal requirements established at the facility with an emphasis on maintaining a safe environment for all people working in the facility 

Physical Requirements 

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift  
  • Appropriate manual dexterity to enable typing throughout a work day/shift  
    • Ability to lift up to 25Ibs, safely from ground to waist using proper body mechanics 
    • Ability to carry office supplies up to 10Ibs  
  • Visual activity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction  
  • Ability to speak and hear sufficiently to understand and give directions  
  • Physical requirements   
    • Standing/walking  
    • Sitting   
    • Twisting   
    • Lifting/carrying  
    • Pushing/pulling   
    • Bending/stooping  
    • Using arm muscles frequently or for extended periods. 
    • Using leg muscles frequently or for extended periods. 
    • Using back muscles frequently or for extended periods.  

 

Education Credentials 

  • Must have completed QI  
  • Successfully interviewed  
  • Promotional qualifiers  
  • Certified-Pulmonary Resuscitation (CPR) certification. 
  • First aid certification (optional) 
  • Necessary licenses (Speech Therapy) 
  • Must be Full-time 
  • Personal Statement  

 

Note: Please make sure to submit 

1.personal statement

2. letter of recommendation from your manager

3. Updated Resume

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