Patient Success Coordinator (PSC)

Patient Success Coordinator (PSC)

Employment Type: Full-time
Job Location: Downey - CA
Working Hours: 9AM-6PM
Base Salary: 15.00$ Per hour

We are currently seeking a dynamic individual to take on the role of receptionist. We are looking for a vibrant, motivated, and creative individual with the ability to multitask and who has a strong attention to detail. This position requires analytical strength and the ability to work as part of a team. 3rd party healthcare knowledge and experience is a plus! Must have a vehicle and be willing to drive if necessary.

What Benefits you Get From Working with Us

  • Available to work full time
  • Career growth
  • On-going Training opportunities
  • Medical Coverage
  • Vacation Pay

Responsibilities include:

•Intake of new referrals

•Assigning appropriate providers to each child

•Initial entry of accurate child records in database

•Verifying commercial insurance coverage and benefits

•Collects all necessary documents from families

•Initial request of authorizations for evaluations and services before scheduling

•Re-staffing of cases as needed

•Ensuring that therapist required hours are assigned

•Contacting parents with any case updates

•Provides weekly updates on incoming/staffed referrals

•Outreach for new referrals

•Growth of program

•Other tasks assigned

Education and/or Work Experience Requirements:

• Bachelors degree preferred

• Excellent communication and interpersonal skills — must be confident and assertive

• Extreme attention to detail

• Strong customer service, organization, prioritizing, time management skills

• Knowledge of MS Office — Outlook, Excel, Word and PowerPoint

• Ability to meet challenging goals and deadlines

Other Requirements:

• Bilingual Spanish required

Pay is $15/hour

• Must have daily access to reliable transportation

• Must be able to work as part of a team

• Clerical duties, filing, faxing, answering phones, scheduling.

**Please do not call the office directly. Unfortunately, due to the volume of applications we receive, we are not able to give status updates, but if you are invited for an interview, you will be contacted directly by the hiring staff*

Job Type: Full-time

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